Privacy Policy & Data Protection
We respect your privacy and are transparent about how we collect, use, and protect your personal information on Got Produce Global Academy.
Overview
Got Produce Global Academy ("Company," "we," "us," or "our") respects your privacy and wants you to understand how we collect, use, and share personal data when you visit or use our websites, mobile apps, APIs, and related services (the "Services"), including www.gotproduceglobal.academy.
By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services. This policy aligns with common practices of leading learning platforms, including data categories, processing purposes, sharing, security, rights, and updates.
Effective Date: January 1, 2026
What Data We Collect
1Data You Provide
- Account data: name, email address, password, and account settings. You may add phone number for authentication or communications; learners and instructors may provide occupation, skill interests, or goals
- Profile data (including profile photos): optional profile photo, headline, bio, language, social links, country. If you choose to make profile elements public, your profile photo may be visible to other users according to your privacy settings.
- Learning data: enrollments, course progress, completions, certifications/badges, assignments, quizzes, labs/workspaces usage, Q&A and messages with instructors or peers
- Payment data: we collect necessary order information (e.g., name, billing address, postal code). We do not store full card numbers or sensitive cardholder data. Payments are processed by Stripe.
- Communications/support: messages and metadata you send to support or report issues
- Promotions/surveys: data you provide when participating in optional surveys, contests, or promotions
2Data Collected Automatically
- System data: IP address, device type, OS version, browser type/language, device identifiers, domain, and platform info
- Usage data: paths and clicks, search queries, session duration, pages viewed, features used, date/time stamps, referral URLs
- Approximate location: inferred from IP address for fraud prevention, localization, and service improvements
3Data From Third Parties
Social logins or platform connections you authorize (e.g., sign-in via a third party) may share basic identifiers (e.g., name, email). The data shared depends on your settings with that third party.
4Cookies and Similar Technologies
We use cookies, tags, scripts, pixel beacons, and server logs to collect system and usage data and support functionality (e.g., authentication, preferences), performance, analytics, security, and marketing. You can manage preferences via our cookie settings and your browser.
Why We Use Your Data (Purposes)
We process your data to:
- Provide and administer the Services, including account setup, course delivery, learning progress tracking, certificates, and support
- Personalize content, recommendations, and communications based on your activity and preferences
- Process orders and payments (via Stripe), detect and prevent fraud, secure the Services, and comply with legal obligations
- Enable social and community features (e.g., Q&A, reviews, messages) you choose to use
- Communicate with you about your account, learning activity, service updates, and—where permitted—news, features, or promotions with opt-out options for non-transactional emails
Student Photos and Images
- Profile photos may be visible to other users according to your privacy settings
- Community content containing images may be visible to others as posted
- Live sessions and recordings inform participants in advance and obtain consent where required
- We will not use your images in public marketing without explicit opt-in consent
- We do not collect or process biometric identifiers from your photos or videos
Legal Bases for Processing
Where required, we rely on:
- Performance of a contract: to deliver Services you request
- Legitimate interests: service operation, improvement, security, fraud prevention, communications, and marketing balanced with your rights
- Consent: e.g., some marketing, certain cookies, and in some jurisdictions, live-session recordings
- Legal obligations: e.g., tax and regulatory requirements
How We Share Your Data
- Service providers: analytics, cloud hosting, customer support, communications, payment processing (Stripe), and security vendors under contractual obligations
- Instructors and educational partners: necessary learning and engagement data (e.g., enrollments, progress, assessments) to deliver instruction
- Legal/compliance: to comply with law, enforce terms, protect rights and safety, and prevent fraud or abuse
- Business transfers: in mergers, acquisitions, or asset sales, data may be transferred consistent with this Policy
Important: We do not sell your personal information in the ordinary sense. Where "sale," "share," or "targeted advertising" concepts apply under certain state laws, we provide applicable choices as required.
Data Retention
We retain personal data as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. We may retain aggregated or de-identified data for analytics and improvement.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, update, or delete your personal data
- Object to or restrict processing, or withdraw consent where processing is based on consent
- Receive a copy of your data in a portable format
- Manage cookie and marketing preferences; opt out of "sale," "sharing," or targeted advertising via designated links
Making a Request
To exercise any of these rights, please contact us at privacy@gotproduceglobal.academy or visit www.gotproduceglobal.academy/contact.
Security
We implement administrative, technical, and organizational measures to protect personal data, including encryption in transit, access controls, and monitoring. No system is completely secure; you are responsible for maintaining password confidentiality and securing your devices.
International Transfers
We may process data in countries outside your own with safeguards such as standard contractual clauses or equivalent mechanisms, and with a level of protection consistent with applicable law.
Children's Privacy
Our Services are not directed to children under applicable age thresholds without appropriate parental/guardian consent and supervision as required by law.
Updates to This Policy
We will update this Policy as needed. Material changes will be notified as appropriate. Continued use of the Services after an update constitutes acceptance of the revised Policy.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact:
Privacy Contact Information
Email: privacy@gotproduceglobal.academy
Website: www.gotproduceglobal.academy/contact